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E-Commerce Analyst/Product Specialist

Location:Ann Arbor, MI
Exempt/Non-Exempt:Exempt
Employment Type:Full Time
Description:Our client, iSnorkel.com, is a family owned e-commerce and product development company with a 20+ year history of developing and delivering unique watersports equipment and apparel to underserved customer niches. Their office and warehouse is located in Dexter, Michigan, convenient to I-94 and the cultural and recreational opportunities of the Ann Arbor area.

The iSnorkel E-Commerce Analyst/Product Specialist will manage the creative assets of iSnorkel’s products and support marketing efforts to drive sales to iSnorkel’s website, Amazon, eBay, and Wal-Mart sales channels. This individual will work closely with the owners to manage, create, implement, analyze, and measure the success of iSnorkel’s online marketing programs and product selection.

The person in this role will have a private office within iSnorkel's beautifully renovated space. Typical work hours are 8-5, Monday - Friday. Limited weekend hours are occasionally required.

The outdoors is iSnorkel's Research & Development Lab, where its' owners and staff have fun while seeking renewal and inspiration for new products and markets.

iSnorkel's core values include:
•Treat our stakeholders with integrity
•Meet the customer where they are
•Respect differences and diversity that create business opportunities
•Aim for 99% Customer Satisfaction
•Do the little things that make a big difference
•Optimize operations to make iSnorkel a great place to work
Duties:•Product data management:
-Using iSnorkel’s inventory software systems, manage descriptions and product attributes for 4000+ active SKUs (350+ active parent products)
-Collect, create, manipulate, and manage data for new products and SKUs as they are added to iSnorkel’s product selection
-Write compelling descriptions for products, including features & benefits

•Image management:
-Collect, create, manipulate, and manage product images using Adobe Bridge, Photoshop, and FTP tools
-Direct occasional product photo shoots

•Online listing management:
-Create, manage, and troubleshoot product listings on iSnorkel.com, Amazon, eBay, and Wal-Mart
-Support new channels as they are added

•Data analysis:
-Use Excel and Salesforce tools to analyze inventory status and listing performance
-Analyze and report on online marketing program performance
-Provide recommendations for improvement and suggest new concepts

•Communicate effectively with iSnorkel team members and manufacturers’ representatives
Qualifications:•A bachelor’s degree from an accredited college or university is required.
•Experience in analysis or management of large data sets is required.
•Experience in online retail, marketing, merchandising, and/or copywriting for the web is preferred.
•Experience with computerized inventory management systems and customer service is preferred.

SKILLS & ABILITIES:
•This position requires a self-directed individual skilled at managing diverse sources of data, with exceptional attention to detail.
•Ability to work within complex interconnected computer software systems is required.
•This person will be a key contributor to the future success and direction of iSnorkel.

REQUIREMENTS:
•Demonstrated attention to detail, with natural tendency for spotting errors and omissions
•A dependable, trustworthy, and self-directed work ethic
•Effective time and resource management skills with the ability to manage multiple projects and priorities
•A working understanding of online marketing and multichannel e-commerce
•Excellent written communication skills
•Proficiency with Windows systems, web browsers, and Microsoft Excel required; experience with Adobe Photoshop preferred
•Thrives in an entrepreneurial and small team environment
•Affinity for water sports is a large plus


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